Last updated on July 24th, 2020 by Chris Griffin

Nowadays, email is just supposed to work, right?

Gmail and other personal email services have conditioned us to expect that we can start sending and email as soon as we create a new account. But to use email at your domain, the MX and SPF records in the Domain Name System settings need to be properly configured.

If that last sentence just made your head spin, don’t worry, Titan has you covered! We know that you have a business to run and don’t have time to get into the technical weeds of your new email account. So we’ve made it easier than ever to connect your domain to email, even if you only think of sunscreen when it comes to SPF. 

Let’s take a look at how we can get you emailing from your Titan accounts today.

‘You lost me at DNS’

MX and SPF records are DNS records that tell the world where to deliver your email and who can send email on behalf of your domain. For most users, DNS settings are difficult to navigate. The interfaces are old, intimidating and filled with warnings that incorrect changes will break your website and email. 

If you purchased your domain and hosting space from the same provider and are setting up email for the first time, getting going on Titan will be a breeze. You can quickly check on your MX and SPF (TXT) records from the Domain Verification tab in your Email Control Panel. The Live DNS Status will tell you if everything is correctly set. 

For the Titan users who already have a web presence in place, however, there are a couple of scenarios that can complicate things:

  • Your domain uses a DNS provider other than your hosting provider and therefore you need to create the records on your own.
  • Your domain has conflicting DNS records (likely from a previous email provider), which you will need to delete and create new records for Titan.

The quick fix

Building a website is supposed to be the complicated part, not getting started on email. So we set out to make this as easy as you expect email to be in 2020. 

We have detailed instructions tailored for the world’s most popular registrars, including GoDaddy, WordPress, Google Domains, Name.com and more. If your registrar is not listed, no problem. You can reference the general set up instructions to get properly connected to Titan in just a few steps.

Domain Verification

Titan will soon support Domain Connect –– an open standard protocol that enables you to instantly configure your domain’s DNS records to work with an external service like email. If your hosting provider is compliant with this protocol, we will be able to fix your DNS woes in a single click.

Domain Verification

Business email on easy street

When you buy a new car, it comes with the keys. And we think it makes sense to treat business email the same way. Using your domain provides you with a significant credibility advantage over companies using an @gmail address. But if it’s difficult to get started with your new accounts, your business email can quickly become a burden. 

In Titan, you get a feature-packed email client with a service that is dedicated to making it easy for businesses to transition to professional accounts. So if you’re having trouble sending and receiving emails at your domain, visit the Domain Verification tab in your Admin Control Panel and get going in just a few clicks.

Originally published 20th July 2020 11:46:24am, last updated on July 24th, 2020

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