Last updated on August 11th, 2020 by Chris Griffin

There’s nothing worse than silence after sending out an important email. But business emails take consideration and often, to get the response you need, you have to circle back with a new message. 

Now with Titan’s new Follow-Up Reminders, you can hit send on your most business-critical emails and move on knowing that you’ll get nudged to check back in if they go unanswered. 

More than ever we’re conducting business via email across time zones. And with the lines of the traditional work hours being rewritten and so many of us adapting to a new work-life outside of the office, it’s more important than ever to follow-up.

Be it a day, a week or a month from now, you can use Follow-Up Reminders to revisit an unanswered email at the best possible time. Let’s take a look.

Follow through on your follow-ups

It doesn’t take long for email overload to lead to missed messages, forgotten replies and ultimately, lost opportunities. Simply put, sometimes you can’t afford to settle for a non-reply. And it pays to revisit an unanswered email. There are numerous studies that show the importance of sending follow-up emails. 

But there’s also a fine line between persistence and annoyance when it comes to business emails. Sometimes people just need time before they respond. Using Follow-Up Reminders, you can send an email and set yourself an appropriate timeline to check back in. 

To create a Follow-Up Reminder, all you have to do is click on the Clock icon in the composer tray and select the date and time.

No more anxiously checking your inbox in hopes of keeping the conversation going. Now you can send your emails and enjoy some peace of mind until you get a reply or your reminder.

Follow up at the perfect time

Timing can be everything in business –– especially with email. You can use Follow-Up Reminders with features like Read Receipts to determine when your recipient will be most likely to open your next message. And if your recipient opened your first email and didn’t respond, you can also use the time to go back to the drawing board and craft a more appealing follow up.

Whether sent messages nag you until you get a response or you’re always forgetting to circle back, Follow-Up Reminders are for you.

Try it out! The next time you send an important email, schedule a Follow-Up Reminder for yourself. At the time you set, Titan will check if there has been a reply and if not, the reminder will arrive at the top of your inbox. It’s that simple.

For more info on how to use Follow-Up Reminders, check out this article on the Titan Support site.

Originally published 10th August 2020 05:52:41pm, last updated on August 11th, 2020

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More from Titan

Titan Partners Blog

Take full advantage of your partnership with Titan by staying up-to-date with our latest service and feature innovations.

Titan Users Blog

Jumpstart your business email with blogs on the latest features, use cases and other innovations happening at Titan.

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