The Importance of Business Email For Small Businesses
Business email is essential for small business success. Having a business email address helps you promote your brand and build trust with customers, suppliers, and partners by making your business look legitimate. It also makes it easy for customers to find your website and contact you.
Small businesses shouldn’t have to pay for expensive, enterprise-level tools with complex setup or settle for free services that offer their brand zero value. Email services for small businesses provide access to features explicitly designed to cater to small business needs. These email services offer tools to help manage your email efficiency, like follow-up reminders, group email lists, and the ability to schedule your email sends.
Business email is an essential part of doing business in the modern world, and small businesses can benefit significantly from using it. So, if you’re looking to give your small business a boost, consider using one of these best free business email service providers for small businesses.
Best Emails for Businesses (10 Best Small Business Emails in 2024)
Small businesses need tools to help them be productive and successful, and a professional email service is an essential tool for any business. However, knowing which one is right for your small business can be challenging with so many options on the market.
Email, calendar, and storage are all essential needs for small businesses. However, the cost is often exorbitant for these services. This can be a real burden for small businesses, as they often have tight budgets.
So, what’s the best email for business?
- Titan – Best Cost-Effective Business Email
- Zoho Mail – Best Ads Free Business Email
- Bluehost – Best Business Email with Domain
- DreamHost – Best Domain + Business Email Bundle
- Rackspace – Best Affordable Business Email
- Liquid Web – Best Private Business Email
- Fastmail – Best Secure Business Email
- Google Workspace – Best all-in-one Business Email Suite
- Front – Best Premium Business Email
- Proton – The Most Secured Business Email
Best small business email accounts comparison by price and features
Email Provider | Free Trial | Price (monthly, starting from) | Storage | Maximum Accounts |
Titan | Yes, 30-day | $2.00/ user | 30 GB/ user | N/A |
Zoho Mail | Yes, 15-day | $1.25 / user | 5 GB / user | N/A |
Bluehost | Yes, 14-day | $7.80 / user | 30 GB / user | 300 |
DreamHost | No | $1.67 / user | 25 GB / user | N/A |
Rackspace | Yes, 14-day | $2.99 / user | 25 GB / user | N/A |
Liquid Web | No | $2.00 / user | 25 GB / user | Unlimited |
Fastmail | Yes, 30-day | $2.50 / user | 2 GB / user | N/A |
Google Workspace | Yes, 14-day | $7.80 / user | 30 GB / user | 300 |
Front | No | $19.00 / user | N/A | 10 |
Proton | No | $6.99 / user | 15 GB / user | N/A |
1. Titan
Titan is a business email service that helps businesses stay productive by offering tools that manage their email efficiency and strengthen relationships with their customers. Titan also makes it easy to import contacts from other email services and manage multiple accounts within a single interface. Its features include:
- Email Templates: You can use Titan’s Email Template feature to save commonly sent emails. This is a great way to save time when sending standard emails, such as appointment reminders or sales follow-ups.
- Schedule Send: Titan’s Schedule Send feature allows you to compose an email and schedule it to be sent later. This is perfect for ensuring your email is received by your recipient at the optimal time.
- Read Receipts: Titan’s Read Receipts feature notifies you when your sent email has been opened. Once you know they’ve read your email, you can follow up with a reminder or give them a call.
- Follow-up Reminders: Titan’s Follow-up Reminders help you keep track of important emails. With this feature, you can set reminders to follow up on an email if you don’t hear back within a specific time frame.
Titan’s comprehensive suite of features makes it ideal for small businesses that need to streamline their email communications.
And, when it comes to customer support, Titan is second to none. Their team of friendly and knowledgeable support representatives is available 24/7 to answer any questions you may have. They also offer a 99.99% uptime guarantee, so you can be rest assured that your email will always be received.
2. Zoho Mail
Zoho Mail is an email service provider that offers tools to help small businesses stay connected. It provides a variety of features that can save time and improve productivity, such as hassle-free emailing with ample storage space, powerful search, and an intuitive interface.
Other great features include:
- Custom Domains: Zoho Mail allows businesses to use their domain name for email. This is a great way to create a professional image and make it easy for customers to remember your email address.
- Control Panel: Zoho Mail’s control panel gives businesses the ability to manage their email accounts, set up aliases, and create distribution lists.
- Task Management: Zoho Mail’s task management features allow businesses to keep track of their to-do list and assign tasks to team members. This is a great way to improve productivity and stay organized.
- Security: Zoho Mail offers a variety of security features to help businesses protect their email data. These features include encryption, two-factor authentication, and the ability to set up a secure password.
Zoho Mail integrates seamlessly with other Zoho products, making it a good choice for businesses that use multiple Zoho applications. You also get built-in security features to keep your account safe from hackers.
3. Bluehost
Bluehost is a web hosting company that offers business email services as part of its hosting packages. They offer several features that can be useful for small businesses, including:
- Webmail: Bluehost’s webmail service gives businesses the ability to access their email account from any internet-connected device. This is a great way to stay connected while on the go.
- Spam Filtering: Bluehost’s spam filtering features help businesses protect their email data from unwanted junk mail.
- Email Forwarding: Bluehost’s email forwarding features allow businesses to forward email messages to other email addresses.
- 24/7 Customer Support: Bluehost’s customer support team is available 24/7 to help businesses with any questions or problems they may have.
Bluehost is for small businesses that need an email solution as part of their hosting package. Their pricing is very reasonable, and they offer several features that can help small businesses stay productive.
4. DreamHost
This small business email service protects your inbox from phishing and malware attacks with its unique inbound spam filter. This filter is like a watchdog for online threats and instantly blocks suspicious emails. Their features include:
- Storage: DreamHost email offers a storage space of 25GB per mailbox. This allows for small businesses to save up all the important messages and re-visit them anytime in the future. No more worrying about deleting messages to save up space, they can just be archived instead.
- Effortless Inbox Organization: You can drag and drop between folders in webmail, set up automatic delivery filters, and also route messages using custom aliases. This way all your incoming emails are organized and sorted without much effort.
- Multi-device sync: Their industry-standard IMAP support keeps your messages synced between all your devices. This way you can read, send, and receive your emails on any device, anytime.
DreamHost’s email hosting service is economical and suitable for small businesses. As it offers a business email at your domain, it provides a reliable branding opportunity that every small business needs.
5. Rackspace
Rackspace is an email service provider that helps businesses provide a secure and reliable way to store and access email. Small businesses can free up time and resources to focus on their core operations by outsourcing email management to Rackspace. It can be used for both personal and commercial purposes. Features include:
- Email Analytics: Rackspace’s email analytics feature allows businesses to track email metrics like open rates, click-through rates, and bounces. This is a great way to improve email deliverability and performance.
- Online Editors: This allows you to create and edit docs or spreadsheets right from within the browser so you don’t have to switch tabs or screens to get back to your mailbox.
- Built-in Security: Rackspace’s email services include built-in security features to help businesses protect their data. These features include encryption, two-factor authentication, and the ability to set up a secure password.
Rackspace is a great email service provider for a business of any size. They offer a variety of features that are customizable to meet the needs of each customer. Their customer service is excellent, and their prices are reasonable.
6. Liquid Web
Liquid Web is a web hosting and email provider that offers many features that can be useful for small businesses. They provide various services, including VPS hosting, cloud hosting, and dedicated servers. They also offer a variety of plans, so businesses can choose the plan that best fits their needs. Features include:
- Email Filters: Liquid Web’s email filter feature allows businesses to automatically set up rules to sort and organize email messages. This is a great way to stay organized.
- WebMail Chat: Liquid Web’s webmail chat feature allows businesses to chat with team members and customers directly from their mailbox.
- 25GB Mailbox and 50MB Attachments: Liquid Web’s ample storage enables you to keep thousands of emails without running out of space. The unique 50MB attachment capability lets you send and receive large files such as a 1000-page word document or a 200-slide presentation.
Liquid Web is one of the few hosting providers that owns and operates its data centers. As a result, Liquid Web is a popular choice for businesses that need reliable and high-performance hosting services.
7. Fastmail
Fastmail is an email solution for serial entrepreneurs who don’t require many individual mailboxes but manage many accounts across multiple domains. They offer a full-feature calendar, an expert support team, and they pride themselves on their dedication to privacy. Other features include:
- Ad-free email: Unlike the Googles and Yahoos of the world, Fastmail offers an ad-free email service and keeps data private and secure for its users. The emails can’t be tracked and is protected from data leaks and spammers.
- Email aliases: Fastmail lets you seamlessly operate email aliases across multiple domains. You can use email at your domain and also create multiple aliases.
- Priority Contacts: This feature allows you to give priority to the people who matter the most to you. You can choose your VIPs and get notified when they email you. You can also see the emails from all your priority contacts in a summarized format in one glance.
The familiar layout of this email platform helps you get acquainted with it quickly. It has labels and folders that help you stay organized. They also have a feature that lets you snooze emails so that you can get back to them at a later time, which acts as a great reminder tool.
8. Google Workspace
Formerly known as G Suite, the search giant’s new Google Workspace offers a comprehensive selection of business tools, including email services. It’s excellent for small businesses that need access to powerful collaboration and productivity tools.
Google Workspace includes various features designed with small businesses in mind, including:
- Integrated Calendar and Chat: With integrated calendar and chat functions, you can easily schedule meetings within your team without using multiple applications or programs.
- Analytics and Reporting: With Google Workspace, you can track your email performance to see which messages are being opened or read the most. You can also use analytics tools to measure how successful your campaigns are.
- Security Features: Google Workspace offers a variety of security features designed to keep your business’s data safe. This includes encrypting emails sent within your domain and two-factor authentication for added protection.
Google Workspace is an excellent choice for small businesses that need access to powerful collaboration and productivity tools without breaking the bank. Plus, it integrates seamlessly with other popular applications like Salesforce and Slack, making it easy to stay connected. Know more about Google Workspace pricing plans.
9. Front
Aimed at consumer-facing companies, Front is a cloud-based email service that allows you to manage customer conversations within an easy-to-use interface. It has features like:
- Automated Conversation Routing: With Front’s automated conversation routing, you can route emails to the appropriate team members based on keywords and other criteria. This makes it easy for your team to respond to customer inquiries quickly.
- Customer Personalization: The data of each customer is stored in the same place, which makes it easier for you to personalize emails, as you would through the mail merge process.
- Behind-the-Scenes Collaboration: Connect team members for draft editing and review before an email is sent. This ensures your emails are accurate and professional before they hit the customer’s inbox.
Front makes it easy to manage customer conversations, so you can focus less on managing emails and more on building relationships.
10. Proton
Hyper-focused on data privacy, Proton offers four major services, including email services. Their features include:
- End-to-End Encryption: Proton claims that not even they can breach your inbox, as they use independently-audited, zero-access encryption to secure your data.
- Custom Inbox: The platform can be personalized on various devices, giving you the look and feel that lets you work best.
- Hotkey Shortcuts: For those interested in efficiency over everything, Proton has developed intuitive keyboard shortcuts to reduce the time simple tasks take.
If you are working with sensitive data, Proton may be the way to go, as it offers an all-in-one solution that includes file storage, calendar, and contact encryption, and VPN services.
Things to consider when choosing a business email solution
With so many email hosting options available, it can be difficult to choose the best one for your business. Here are a few things you should consider when selecting an email service provider.
- Free Trial: A free trial period allows you to test out a service before committing to it. This is especially helpful if you’re not sure which email provider will best suit your needs.
- Security: Security should be a top priority when selecting an email hosting solution. Ensure the provider offers secure encryption and other security measures, such as two-factor authentication, spam, and content filtering, to protect your business from malicious attacks.
- Integrations: You should also look for an email service that integrates with other applications and services that are important for running your business smoothly, such as customer relationship management (CRM) systems or project management tools.
- Pricing: Some providers offer plans that are tailored specifically for small businesses and offer discounted prices.
- Customer Support: Make sure the provider offers excellent customer support in case you have any questions or run into any issues.
- Storage: Depending on the size and industry of your business, you may need more or less storage space for emails. Check if the provider offers additional storage as part of their plans.
Other factors like usability (how easy the service is to set up and use) and scalability (whether the service can grow with your business) may also be significant factors, depending on your individual needs.
Your business email service should be helping you grow your small business
Small businesses rely on business email to help with customer relationship management and ultimately grow their business. It helps them connect with customers, vendors, and colleagues more formally than personal email accounts. It also provides a sense of legitimacy and helps to establish trust with clients and customers.
As a small business professional, your business email service should help streamline your productivity, increase your efficiency, and organize your day-to-day communication so you can focus on the thing that matters—growing your business. The above email service providers for small businesses are options to consider that offer features designed to help you do just that.
Pro Tip: You can also use temporary email addresses in case you need an email address for a short-term basis. These are the best temp business mail generators for your reference.