DevOps Engineer

Bengaluru, Karnataka
About Titan 

Titan is the first customer-centric email suite created specifically for professionals and small business owners, with features designed to enable deeper, more meaningful relationships with customers. Available through leading web hosts, site builders, and domain registrars, Titan provides dynamic tools needed to effectively build customer relationships over email.

Titan was founded by Bhavin Turakhia, who has also been the Founder/Co-Founder of Directi, Radix and Zeta with 1000+ employees, millions of customers and a combined enterprise value of over $2 billion. We at Titan envision a future where email is purpose-driven, steering users toward the work that demands priority. Ultimately, we believe that, in building a business, every moment matters. We best serve our customers when we enable them to utilize every moment by providing tools that empower them to build incredible new brands, businesses, and organizations.

In 2021, Titan received a $30M investment from Automattic, parent company of Wordpress.com, valuing Titan at $300M.Automattic Values Business-Email Startup Titan at $300 Million   

These links will give you more context about Titan:)
Introduction to Titan - https://www.youtube.com/watch?v=FPFzto2EqPY
Titan for Partners - https://www.youtube.com/watch?v=RcUChtuBLh0

We are looking for a talented individual to join our Development Operation team. You will play an important role in designing, building and running our globally distributed infrastructure stack and platforms.

What is the Job Like?

  • Acts as the single point of contact for development and product teams as the primary subject matter expert within Production Engineering and operations
  • Write comprehensive API to integrate infrastructure modules with various other components across the operational groups
  • Build and maintain internal dashboard to automate to increase productivity.
  • Works independently with little guidance to ensure operational requirements (reliability, availability, scalability, performance, capacity etc.) are met, and recommends operational improvements to them.
  • Responsible for proactively setup monitoring and ensuring all issues are addressed and resolved in a timely and robust fashion
  • Write custom monitoring plugins to collect and monitor the application metrics.
  •  Works with others or independently on projects medium to high complexity with minimal or no cross team alignment needs
  • Automate provisioning, infrastructure, and code deployment by leveraging the latest in configuration management tools and containers
  • Participate in Production Operations, Oncalls etc and troubleshoot and fix production outages , performance issues etc in our AWS/Linux infrastructure stack

Who should apply for this Role?

  • Knowledge in planning, designing, analyzing, administering, and troubleshooting large-scale infrastructure systems.
  • Experience in API Design and writing Production level infrastructure code
  • Strong working proficiency in Bash and in one or more administrative languages such as Python, Ruby, Go 
  • Experience with algorithms and data structures, ability to debug, optimize code, and automate routine tasks.
  • Basic understanding of front-end technologies such as Javascript, HTML to build internal dashboards
  • Knowledge in  designing and developing automation to support continuous delivery and continuous integration processes ( Jenkin, ECS, Kubernetes)
  • Experience with SQL and/or No-SQL database management 
  • Exposure in designing the monitoring infrastructure with open source monitoring systems (e.g. Prometheus, elastic search, other time-series database, etc)
  • Implement infrastructure as code for various cloud platforms, from planned architectures ( Terraform, Cloudformation)
  • Software Configuration Management (SCM) using tools like Ansible, saltstack,puppet 
  • In-depth Linux/Unix knowledge, a good understanding of the various kernel subsystems (CPU, memory, storage, network, etc)
  • Knowledge and exposure to network protocols and tools DNS, TCP/IP, Routing 
  • Experience in AWS  Cloud infra is a plus (e.g. EC2, RDS, ELB, S3, VPC, IAM, CloudWatch, KMS,  Athena, Containers(Docker)
  • Strong sense of urgency combined with proper discretion in resolving issues.
  • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision


Benefits and Perks

We at Titan love our jobs. And it’s no surprise – we get to work on exciting, new projects with some of the best brains in the industry, and that too in a vibrant atmosphere that is designed to be comfortable and conducive for our personal and professional growth.

And Titan goes the extra mile to make you feel at home. We offer benefits ranging from affordable catered meals and even snacks on the house. Our workspaces are welcoming and fun, complete with bean bag chairs and ping pong tables. You are free to wear what makes you comfortable and choose the hours you keep as a team. Oh, and we’ve got your family covered too, with excellent health insurance plans and other benefits. In short, everything you need to be your best self at work!

The Titan team has continued to work remotely through the pandemic but have continued to leverage many technologies to work synchronously and asynchronously as a close-knit team. We have a cohesive and robust culture of ownership and trust within our teams, which enables both high performance and our distinct social fabric. We support every team member remotely with their technology needs, plus a work-from-home allowance that covers expenses involved in setting up your workspace and internet connectivity.

We are passionate about helping teams move to the next level of communication and collaboration and believe that happy employees are crucial to achieving this goal. If you like the idea of working on cutting-edge technologies and solutions that have a truly global impact, get in touch!