Microsoft Outlook used to be the de facto choice for business email, largely because it comes standard with the Microsoft Office Suite. However, what if you’re a new business and you don’t want to pay for Office 365? Below, we’ll provide a Microsoft Outlook review and look at it’s no longer the best email solution for small businesses (beyond its price tag). Then we’ll explore some better, more cost-effective choices for handling your communications.
You can only use Outlook by purchasing the complete Microsoft Office Suite. For the Business Premium edition, the package costs $150 a year per user. You can also buy a basic, web-only version at $60 a year per user. Either way, that’s a hefty price tag if you’re not using most of the software in the bundle.
Read any Microsoft Outlook review and you’ll quickly realize that it comes with a lot of bells and whistles, but the interface is far from intuitive. Whether you’re trying to set up an email address or add a signature to the bottom of your messages, novice users might find it difficult to use the most basic Outlook features.
The Microsoft Office Suite comes with a host of applications – like PowerPoint, Excel, and OneNote. If you’re just looking for a business email solution that enables you to use a custom address, wouldn’t you rather get a discount for only paying for what you need? Unfortunately, that’s not possible with Outlook.
Outlook integrates well with other Microsoft products, but when you try to integrate it with software that isn’t under the Microsoft umbrella, you’re likely to run into problems.
Microsoft Outlook has gained a reputation for having bugs and instability problems. If you decide to go with this product, make sure you visit Outlook’s bug reporting page to review the latest critical issues that could affect your ability to use the software.
It’s easy to find highly critical Microsoft Outlook reviews across the web. Many of the reviews focus on Microsoft’s failure to keep Outlook up to speed with modern advances in tech, calling the software “archaic.” Others complain about Microsoft’s poor customer service for Outlook.
“Poor customer service … Poor security on accounts when traveling … No escalation process for issues. This is a known issue if you Google and see how many people had this problem.”— Steven L.
“Archaic, slow to catch up, had it not been because I’ve been using it since 1997 and have a gazillion contacts and old emails, I would have abandoned a decade ago at least.”— Juan Camilo R.
Titan offers business-class email at a fraction of the price of Outlook. With Titan, businesses can create a custom domain (or port over an existing one) and get up and running on business-class email in a matter of minutes.
The best features of Titan:
Gmail has become the most popular solution for free, personal email. But, like any free email service, there are spam concerns and deliverability issues.
For small businesses, Google G Suite is a better choice. Most teams will be interested in the G Suite business edition at a price of $12 a month, but Google offers a stripped-down edition for $6 a month as well. With G Suite, your team benefits from a cloud-based communication system that they can access from anywhere.
The best features of G Suite:
Bluehost is a business email option that works for companies without many team members.
The best features of Bluehost:
One drawback of Bluehost is their limited email storage capacity. Compared to using other business email solutions, you could easily run into issues with storage space.
Liquid Web is an easy-to-use email solution that allows you to import your contacts from popular email providers like Outlook and Gmail.
The best features of Liquid Web:
If your organization is already using Zoho’s advanced customer relationship management platform, Zoho’s Workplace mail hosting service could be a nice fit for email.
The best features of Workplace:
Of all the email options above, we’re more than a little partial to Titan. With Titan, you gain a cutting-edge, user-friendly business-class email platform –– with all the power your company needs –– at a fraction of the price of Office 365. Even better, you can try Titan for free!
Small businesses need email. But not just any email, they need business email. Why? Because it's hard to look credible when your work email ends in @gmail.com or @yahoo.com.
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