Last updated on March 26th, 2020 by Vinita Menon

Email doesn’t have to suck. In fact, for many small businesses, it is their Swiss Army knife. Email is entrenched in the way small business users communicate, collaborate, and manage their day-to-day work lives. But how much time do you actually spend writing emails? It can get overwhelming.

Here are some simple copy-paste email templates to make it easier to send messages and get back to work.

Emails take up a lot of time because they matter, and one email might be the only chance you have to interact with a customer. Small business owners need to send the right message to the right people –– an email to a prospect you met at a recent event has to carry a different tone than an apology email to a customer who was shipped the wrong order. Both emails, however, need to be mindfully crafted as they share the same goal –– to champion your business. 

But who has the time to create the perfect email for every outreach? You’re busy trying to fulfill the promises of these emails, likely with a smaller budget and fewer resources than you really need. At Titan, we recognize the critical role email plays in developing and running a small business. We also get that email eats up a lot of your time. Which is why we’re here to help. 

Download our new guide to business email to get 30 free fill-in-the-blank email templates that you can put to work for your business. The templates cover a variety of common scenarios, organized into three categories: Launching Your Business, Outreach, and Keeping Your Business Running.

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Whether you’re looking to promote a new product or do some talent recruiting, these templates will help you save time while ensuring all your outreach is impactful. Let’s look at how to put them to work.

1. Templates for launching your business

If you’re unveiling your awesome new business to the world, there should be an equally awesome outreach to your prospects and customers. As you’ve been ramping up, you’ve likely been building a list of contacts and now’s the time to show off your hard work.

If you have their contact information at this stage in your business, chances are they’ve shown some interest or are at the very least, a decent prospect. You can’t send these people the generic press release you drafted to announce your business. Sending these contacts an email with a personal touch will show your interest in making them a valued customer. 

In this section of the guide, we have templates to help you announce your new product or service, announce the grand opening of your new store, and to request some press coverage for your new business.

email template

2. Templates for outreach

Email is the best channel small business owners have to prospect and develop their business. But getting someone to open and respond to a cold email is tough. A cold outreach always comes across like the sender wants something and with email, the recipient has an automatic out. No one wants to read a long-winded sales pitch. Nor do they want to read about how awesome a product is when it’s clear that the business cares more about selling itself than alleviating their pain points. 

So, how do you email a prospect or customer in a way that’s personable but still conveys your message? Our templates have you covered! A clear, succinct email can help you cut through the fat of a generic outreach and make sure the recipient gets a message that resonates with them. 

In this section of the guide, we have templates to help you reach out to prospects, request reviews from your best customers, recruit talent, introduce yourself to a mutual connection, and address a variety of follow-up scenarios.

3. Templates to keep your business running

The total number of business and consumer emails sent and received per day is expected to exceed 300 billion by the end of 2020. While the emails selling your business are the most critical, it’s the daily email overflow that really sucks up your time. While you can’t use a template for every message, there are some common scenarios that require a more careful approach.

Take the thank you email, for instance. A well-crafted thank you email that shows a genuine appreciation for a patron’s business could nurture a customer for life. The same goes for the sorry email. Taking the time to properly own up to a mistake could help you retain a customer who has a foot out the door. 

In this section of the guide, we have a variety of templates to guide you through different thank you and apology scenarios. We’ve also thrown in two out-of-office templates to help keep your business running when life calls.

email template

Put your email templates to work with Titan

All of the email templates you saw above will have a greater impact if they’re sent from a true business email address. With Titan, small businesses can take advantage of powerful features like integrated video calling and calendar sharing at their own business domain. If you haven’t gotten a domain name for your new business, we’ll help you get one. You can start emailing from your business before you even build your website!

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  • Email Templates
Originally published 26th March 2020 02:00:00pm, last updated on March 26th, 2020

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